
Customer Service

Meet Our Customer Service Team
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Phone: 1.888.333.2808
Local: 1.317.863.3986
Email: info@scandigital.com
Our Address:
Photo & Video Processing
8677 East 96th Street
Fishers,IN 46037
Business Hours (Eastern):
Monday - Friday: 9AM - 6PM
Saturday: 10AM - 4PM
Sunday: Closed
Drop-offs accepted; however, we strongly encourage you to schedule an appointment for any drop off orders by calling 888-333-2808.
The Best Customer Service is Our Policy
Here at ScanDigital, we want our customers to be comfortable and confident when using our service. That's why providing world class customer service is part of our fundamental policy. We measure hold time in seconds, not minutes and believe speaking with a knowledgeable, friendly customer service representative is simply good business.
We welcome our customers to contact us at anytime, by any preferred method. If you happen to miss us or call after hours, simply leave a message, we'll be sure to get back to you within 24 hours. Getting in touch with us is easy and that's how it should be.
Don't want to hassle with calling us? We're also happy to call you. You can request a consultation to the right by entering your name, email address and call back phone number. One of our representatives will call you and walk you through our process. Our friendly and helpful customer service representatives are available via phone, email and live chat and are ready to assist you. We are happy to help with questions or to walk you through our service personally.
ScanDigital's customer care does not end after your order is complete. You will likely hear from our management team who routinely follows up for our customers' feedback. We like to be sure all customers are completely satisfied and hear about your experience with us. 100% Satisfaction, that's our guarantee.
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Questions?
Local: 1.317.863.3986
Business Hours (Eastern):
Monday - Friday: 9 AM - 6 PM
Saturday: 10AM - 4PM
Sunday: Closed
Your memories are safe
Through our integration with UPS and our world class EssentialTracker system for
internal tracking, your order is carefully monitored from door to door
We scan by hand
To ensure the highest quality and to protect every image, we will never use an auto-feeder to process your materials.
Testimonials
"My experience with ScanDigital was very positive. The quality of the end product was excellent. Also, I had to contact customer service twice and both times my problem was solved quickly. The email response was great...it made it easy for me to communicate. I will use this service again. And recommend it. My project was to get my 90 year old mother's slides made into a DVD. She has trouble seeing so I needed the transition time between slides to be slow so she could have time to pause each one. You were able to do this for me and she has thoroughly enjoyed viewing her slides! I'll definitely use your service."
- Janet RI September 2011 -
Ideas Center
Preserve your favorite vacation memories. You will love reliving your travel adventures on DVD!
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